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Return Policy

Return Policy for Books

Ebon et Noir prides itself on superb and timely customer service. We offer a comprehensive disclosure on the condition of all antiquarian books. All books are guaranteed as described and packed carefully to ensure safe arrival. Our goal is to find good homes for our books. If, for whatever reason you wish to return the book, you must do so within ( 5 ) days of receipt. Item must be packed, shipped and insured as received. A 10% restocking fee will be deducted from your refund. All refunds will be processed via PayPal. It is your responsibility to contact Ebon et Noir within ( 5 ) days of receiving the item to process a return. Ebon et Noir does not pay for return postage, packaging materials or required insurance. In order to receive a refund, returned shipment must ship with tracking.
  

Return Policy for Gift Items

Many gift items offered in our shop are antiques. We strive to describe the items accurately and guarantee their condition. Gift items may be returned within ( 15 ) days of receipt. Gift items must be packed, shipped and insured as received. It is your responsibility to contact Ebon et Noir within ( 15 ) days of receiving the item to process a return. Ebon et Noir does not pay for return postage, packaging materials or required insurance. No restocking fee is applied to gift item returns. In order to receive a refund, returned shipment must ship with tracking.
  

Return Policy for Seed Collections

Ebon et Noir does not accept returns for seed collection sets. All sales are final.
  

Return Policy for Beauty Products

Ebon et Noir does not accept returns for beauty products. All sales are final.

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